Dr. Ariane Chapelle May 14, 2020

Operational Risk Management: Best Practices in the Financial Services Industry

Ariane Chapelle - Wiley, 2019

Operational Risk Management offers a comprehensive guide that contains a review of the most up-to-date and effective operational risk management practices in the financial services industry. The book provides an essential overview of the current methods and best practices applied in financial companies and also contains advanced tools and techniques developed by the most mature firms in the field. 

The author explores the range of operational risks such as information security, fraud or reputation damage and details how to put in place an effective program based on the four main risk management activities: risk identification, risk assessment, risk mitigation and risk monitoring. The book also examines some specific types of operational risks that rank high on many firms’ risk registers. 

Drawing on the author’s extensive experience working with and advising financial companies, Operational Risk Management is written both for those new to the discipline and for experienced operational risk managers who want to strengthen and consolidate their knowledge.

Book available to purchase HERE.

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Testimonials for Operational Risk Management 

“Ariane Chapelle is one of the world’s leading teachers, thinkers and writers about operational risk. The combination of her professional experience as a practitioner in the financial services industry and her role as an advisor to regulators makes this textbook a must-read at all levels of both regulated and unregulated financial institutions.” 

Amédée Prouvost, Director, Operational Risk, The World Bank 

“Insightful...That’s the first adjective that came to mind when I read this book. Operational Risk Management: Best Practices in the Financial Services Industry offers a 360-degree perspective of operational risk, from triggers and causes to direct and indirect consequences. Besides, the book provides practical tips to set up an effective operational risk and control framework. There is not a single aspect of operational risk that is left in the shade – everything is brought to light – even the trickiest aspects such as Risk Appetite. This book is a must-read for any all-around OpRisk Manager!” 

Dr. Bertrand K. Hassani, Université Paris 1 Panthéon-Sorbonne; Chief Solutions Officer, General Manager, INSTADEEP 

“The collection of Dr. Chapelle’s knowledge and practitioner expertise, combined with her widely acknowledge ability to communicate complex ideas in a forthright and clear manner, makes this textbook a very valuable addition to any practitioner seeking clear, accurate, timely and insightful knowledge of key aspects of Operational Risk practice. I strongly endorse this text to practitioners seeking guidance on best practices in operational management.” 

Prof. Gareth W. Peters, Chair Professor of Risk and Insurance,  Heriot-Watt University, Edinburgh, UK