Insights

"There aren’t any biscuits"

"The pandemic shows my operational resilience framework is fine"

"My Board meets the regulator’s operational resilience expectations"

"We don’t have clear roles and responsibilities"

Après la reconnaissance des professionnels de la gestion des risques, celle du monde académique

"I am an SMCR Senior Manager but don’t know what that means"

"We didn't read..."

In 2017, Ariane Chapelle told an audience of sceptical financial professionals at a conference in Vienna that operational risk would in time become a greater..