Ariane Chapelle

CEO and Managing Director UK

Languages: English/French

25+ years experience in risk (credit, market, operational)
Specialist in: ORM training, consulting and publications

Ariane Chapelle, PhD, is an internationally recognised trainer and consultant in Operational Risk. Dr Chapelle is an Honorary Reader at University College London for the course 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk. In 2018, she designed the Certificate of Learning and Practice in Advanced Operational Risk Management, an accredited course for the Professional Risk Managers' International Association (PRMIA), which she delivers globally.

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Nicolas Renard

Managing Director Belgium

Languages: French/English

19+ years experience in risk (operational, IT, compliance), consulting, project management
Specialist in: ORM, RCSAs, reporting, project management

Nicolas Renard has 19+ years of experience in financial services. Since 2010, he has specialised in non-financial risk management, combining consulting and practitioner experiences, both in 1st and 2nd lines of defense, delivering critical operational risk and compliance projects for major retail and private banks.

Nicolas holds a Master’s degree in Management and is certified in Project Management (PRINCE2 Practitioner) and Process Improvement (Six Sigma Green Belt). 

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David Lannoy

Associate Director Risk Training & Practices

Languages: French/English

20+ years experience in risk and non-financial industries
Specialist in: ERM, training and risk workshops, RCSAs

David Lannoy has gained vast experience in risk management over the last 20 years. He has worked in a wide range of sectors such as public service, finance, telecommunication and life sciences.  David’s key achievement is bringing enterprise risk management and internal control to a higher level of maturity in international organisations. Among others, he has worked for the Committee of Regions, the European Economic and Social Committee, and the European Border and Coast Guard Agency.

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Gwenaëlle Delcourt

Risk Consultant

Languages: English/French/Spanish

3 years experience in climate risk management consulting (private, public, not-for-profit)
Specialist in: Climate and Disaster Risk Assessments, Scenario Analysis, Organisational Learning and  Resilience

Gwenaëlle has 3 years of international cross-sectoral experience in climate change and disaster risk management (DRM) during which she built upon a comprehensive methodological background in view of increasing the climate risk management capacity of stakeholders at all levels.

Her main achievements to date include: leading creation and review of a multilateral bank's climate risk assessment tool in a climate adaptation consulting firm; driving the knowledge products development of a project part of the Building Resilience and Adaptation to Climate Extremes and Disasters (BRACED) programme; and assisting the audit service of an EU agency.

Gwenäelle is trilingual in English, French and Spanish. She holds a BA in Geography from Durham University (UK) and a Master's degree in Disaster Risk Management and Climate Change Adaptation from Lund University's Risk Management and Societal Safety Engineering Faculty (Sweden). 

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Natalie Gapp

Research Consultant

Languages: English

Graduate from University College London (UCL) in Financial risk management 
Specialist in: machine learning applied to operational risk, international regulation 

Natalie Gapp is currently working toward her PhD in computational finance at University College London (UCL). Her research focuses on building machine learning tools for operational risk.  She previously received an MSc in the same field from UCL where her dissertation focused on building machine learning models for financial news analysis. Natalie has an undergraduate degree in International Political Economy and Latin American Studies from Fordham University where she graduated summa cum laude.  

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David Goodyear

Senior Associate

Languages: English

30+ years Tier 1 banking experience
Specialist in: Risk, Resilience, Consulting and Training

David has over 30 years banking experience including senior roles in Risk, Operations and Front Office at a GSIFI Bank. He has designed, led and delivered strategically important projects including Risk Frameworks, Risk Appetite, Governance, Enterprise Risk, Operational Risk, Operational Resilience and Operations Management.

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Dr Jimi Hinchliffe

Senior Associate

Languages: English

20 years experience in banking and at the UK regulator on operational risk and regulation 
Specialist in: Consulting in operational risk and regulatory affairs, publications and training

Jimi has 20 years of experience in operational risk and regulation. Jimi has held several roles at the UK regulator, including as an operational risk policy SME and Basel 2 specialist, and as a supervisor of major banks and investment firms. Jimi has also held senior positions within the GSIFI MUFG, including as Head of EMEA Regulatory Affairs.

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Helene Peters

Senior Associate

Languages: German/English/Dutch/Spanish

Helene is a dedicated professional in the area of Risk and Strategic Management. After attaining her MscBA in Strategic Management at the Rotterdam School of Management, Erasmus University she started her professional career in Risk Management as a consultant at one of the big 4 accounting firms. Her exposure to various industries and organisational structures in the area of risk management and internal and external audit have equipped her with a good understanding of organisational processes and dynamics in this area.

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Julie Philippe


Languages: French/English/Dutch

5+ years experience in operational risk management / 10 years of experience in Lean management
Specialist in: ORM, RCSAs, Lean management, Six Sigma

Julie has worked in the insurance sector in operational risk management and Lean management. She has experience in the industrial sector as R&D Engineer and Process Engineer.  She is a lean management specialist and has experience both in Industry and Insurance sectors, developing Lean projects in the field as well as in the offices.

As an operational risk manager, she supported the business unit in the implementation and maintenance of an effective operational risk management (ORM) framework. She likes to draw parallels between lean management and risk management to simplify the approach to risk management.

Julie holds a Master’s degree in Engineering and is certified in Lean management and process improvement (Six Sigma Black Belt).
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Andrew Sheen

Senior Associate

Languages: English

30 years experience in financial services and at the UK regulator and Tier 1 banks 
Specialist in: Regulatory affairs, BIS, PRA, ORM Framework, Conduct and SMCR

Andrew Sheen is best known for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA. In his time with these authorities, Andrew was manager of the Operational Risk Policy Team before moving to head the team responsible for providing Operational Risk subject matter expertise to supervisors.

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Riccardo Valenti

Senior Associate

Languages: Italian/French/Spanish/English/Dutch

15+ years experience in risk and project management
Specialist in: ORM, Six Sigma, Access, risk reporting, RCSAs

Riccardo has more than 20 years of experience in the insurance and banking sector and is a specialist in business transformation. He is a Six Sigma Black Belt, skill and experience he combined with risk management method when he was in charge of RCSA for a major European bank as Group Operational Risk Manager. Riccardo is fluent in French, Dutch, English, Spanish and Italian. His recent projects include the design and implementation of a risk management framework, the design of action plans, and workshop facilitation and follow-up of remediation actions and reporting. 

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Pierre Vijfeyken

Senior Associate

Languages: French/Dutch/English

25+ years experience in risk, consulting, project management
Specialist in: ORM, ERM, internal control, business process modelling

Pierre Vijfeyken has a rich experience in internal control and operational risk management, gained over the last 15 years in diverse sectors including banking, insurance, leasing, factoring and telecommunication, both in business & IT consulting, or in internal positions.  

His main achievements include: the deployment of risk management functions and associated risk governance for large financial services organisations, the implementation of Solvency 2 directive and of a process-based internal control system for insurance companies, and the implementation of a business continuity plan and associated deliverables for a factoring company.

Pierre holds Master’s degrees in Applied Economical Sciences and in Controllership, and he is a Certified Process Professional, Certified Internal Control Specialist (CICS) and Certified Data Protection Officer (DPO).

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