Our Team

25+ years experience in risk (credit, market, operational)
Specialist in: ORM training, consulting and publications

Ariane Chapelle, PhD, is an internationally recognised trainer and consultant in Operational Risk. Dr Chapelle is an Honorary Reader at University College London for the course 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk. In 2018, she designed the Certificate of Learning and Practice in Advanced Operational Risk Management, an accredited course for the Professional Risk Managers' International Association (PRMIA), which she delivers globally.

19+ years experience in risk (operational, IT, compliance), consulting, project management
Specialist in: ORM, RCSAs, reporting, project management

Nicolas Renard has 19+ years of experience in financial services. Since 2010, he has specialised in non-financial risk management, combining consulting and practitioner experiences, both in 1^st and 2^nd lines of defense, delivering critical operational risk and compliance projects for major retail and private banks.

Nicolas holds a Master’s degree in Management and is certified in Project Management (PRINCE2 Practitioner) and Process Improvement (Six Sigma Green Belt). 

20+ years experience in risk and non-financial industries
Specialist in: ERM, training and risk workshops, RCSAs

David Lannoy has gained a vast experience in risk management over the last 20 years. He has worked in a wide range of sectors such as public service, finance, telecommunication and life sciences.

David’s key achievement is bringing enterprise risk management and internal control to a higher level of maturity in international organisations. Among others, he has worked for the Committee of Regions, the European Economic and Social Committee, and the European Border and Coast Guard Agency.

3 years experience in climate risk management consulting (private, public, not-for-profit)
Specialist in: Climate Resilience, Disaster Risk Assessments, Scenario Analysis, Organisational Learning

Gwenaëlle has 3 years of international cross-sectoral experience in climate change and disaster risk management (DRM) during which she built upon a comprehensive methodological background in view of increasing the climate risk management capacity of stakeholders at all levels.

Trilingual in English, French and Spanish, she holds a BA in Geography from Durham University (UK) and an MSc in Disaster Risk Management and Climate Change Adaptation from Lund University's Risk Management and Societal Safety Engineering Faculty (Sweden). 

Graduate from University College London (UCL) in Financial risk management 
Specialist in: machine learning applied to operational risk, international regulation 

Natalie Gapp is currently working toward her PhD in computational finance at University College London (UCL). Her research focuses on building machine learning tools for operational risk.

She previously received an MSc in the same field from UCL where her dissertation focused on building machine learning models for financial news analysis. Natalie has an undergraduate degree in International Political Economy and Latin American Studies from Fordham University where she graduated summa cum laude.  

30+ years Tier 1 banking experience
Specialist in: Risk, Resilience, Consulting and Training

David has over 30 years banking experience including senior roles in Risk, Operations and Front Office at a GSIFI Bank. He has designed, led and delivered strategically important projects including Risk Frameworks, Risk Appetite, Governance, Enterprise Risk, Operational Risk, Operational Resilience and Operations Management.

20 years experience in banking and at the UK regulator on operational risk and regulation 
Specialist in: Consulting in operational risk and regulatory affairs, publications and training

Jimi has 20 years of experience in operational risk and regulation. Jimi has held several roles at the UK regulator, including as an operational risk policy SME and Basel 2 specialist, and as a supervisor of major banks and investment firms. Jimi has also held senior positions within the GSIFI MUFG, including as Head of EMEA Regulatory Affairs.

15+ years of experience in operational risk in private banking
Specialist in: Operational Risk, Resilience, Business Continuity, Crisis Management and Training

Jean-Jaques has more than 15 years of experience in risk management, crisis management, business continuity management, and teaching. He has worked in large international private banking groups where he specialised in operational risk management, 2nd line of defense.

Jean-Jaques holds an MBA and is a PhD student at the University of Geneva. His current research interests and conference papers' publications topics include risk management, business continuity, and crisis management of critical infrastructure. 

10+ years experience in Engineering, Information and Cyber risk security management 
Specialist in: Cyber Security

Using his vast experience in IT and cyber risk management, Petros ensures Chapelle's systems are continuously monitored and safeguarded against incidents. Petros leads the deployment, maintenance and continuous monitoring of Vulnerability Management and Devices Management solutions within Chapelle.

He holds a BSc in Information Technology from the Alexander Technological Educational Institute of Thessaloniki (Greece) and an MSc in Web Intelligence from King's College London (UK).

5+ years experience in ORM - 10 years in Lean management 
Specialist in: ORM, RCSAs, Lean Management, Six Sigma

Julie is a lean management specialist with ORM experience in the insurance sector and in the industrial sector as R&D and Process Engineer.

As an operational risk manager, she supported the business unit in the implementation and maintenance of an effective operational risk management (ORM) framework. 

35+ years experience in Risk Management
Specialist in: ERM/ORM, Risk Governance & Culture, Business Continuity & Crisis Management

10 years experience in multilateral institutions - 6 years in Oprisk Management
Specialist in: ORM, reporting, reputation and data analytics

Carmen Rollins is an industry expert in operational risk in multilateral institutions. She contributed to the creation of an enterprise risk framework for the International Monetary Fund (IMF), where she also co-built the IMF’s operational risk portfolio, made key contributions to the IMF’s strategic and reputational risk areas, and re-established the IMF’s incident reporting/loss database system.

Carmen is a PhD candidate in Analytics and Data Science at the Complutense University of Madrid and holds an MSc in Mathematics and Statistics from Georgetown University. 

30 years experience in financial services and at the UK regulator and Tier 1 banks 
Specialist in: Regulatory affairs, BIS, PRA, ORM Framework, Conduct and SMCR

Andrew Sheen is best known for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA. In his time with these authorities, Andrew was manager of the Operational Risk Policy Team before moving to head the team responsible for providing Operational Risk subject matter expertise to supervisors.

15+ years experience in risk and project management
Specialist in: ORM, Six Sigma, Access, risk reporting, RCSAs

Riccardo has more than 20 years of experience in the insurance and banking sector. He is a specialist in business transformation and certified Six Sigma Black Belt.

Previously Group Operational Risk Manager for a major European bank, his recent projects include the design and implementation of risk management frameworks and action plans, workshop facilitation and follow-up of remediation actions and reporting. 

Fluent in French, Dutch, English, Spanish and Italian, he holds an MSc in Applied Economics, Insurance and Finance from UCL Mons (Belgium).

25+ years experience in risk, consulting, project management
Specialist in: ORM, ERM, internal control, business process modelling

Pierre Vijfeyken has a rich experience in internal control and operational risk management, gained over the last 15 years in diverse sectors including banking, insurance, leasing, factoring and telecommunication, both in business & IT consulting.  

His main achievements include: deployment of risk management functions for large financial services organisations, the implementation of Solvency 2 directive, of a process-based internal control system for insurance companies, and of a business continuity plan for a factoring company.

Pierre holds Master’s degrees in Applied Economical Sciences and Controllership, and he is a Certified Process Professional, Internal Control Specialist (CICS) and Data Protection Officer (DPO).